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Services
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Our
services include:
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Operation
of animal shelter
The animal shelter temporarily houses and cares for stray,
disowned, and aggressive animals. We also provide
temporary sheltering for pets whose owners are in crisis
due to domestic violence or disasters such as house fires.
Such care involves proper feeding and nutrition, cleaning,
and disease control. The shelter is a community resource
for locating lost pets and for adopting new family members.
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Enforcement
Animal Control Officers enforce NYS laws and City of Rochester
ordinances related to animal control. The City of
Rochester's Code
Chapter 31 contains ordinances pertaining to dogs.
Chapter 30 addresses animal regulations for all other
animals. Animal Control Officers have authority
to issue citations for any relevant violations.
Citizens may document complaints on supporting depositions
to aid in enforcement when Animal Control Officers are
not present to observe such violations. The deposition
instructions
must be followed carefully to ensure appropriate and timely
enforcement. These third party depositions are particularly
helpful in addressing barking complaints.
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Pet
adoption services
We adopt out a variety of dogs, cats, puppies, kittens,
and other animals such as gerbils, hamsters, Guinea pigs,
ferrets, rabbits, and various exotic birds. You
never know what you might find on your next visit to the
shelter. Come see for yourself! Get
personal. Adopt a pet.
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Low-Income
Spay Neuter (LISN) Program
We offer low-cost spay and neuter surgeries to cat and
dog owners meeting the income and residency guidelines.
The program is limited to City of Rochester residents.
Fees are $25 for male cats, $40 for female cats,
and $75 for dog surgeries. The services include
administration of anesthetics and pain control medication,
surgical sterilization, preventative
rabies vaccination, and suture removal 7-10 days post
surgery. This program was established as a result
of the increasing numbers of stray, feral, and surrendered
cats entering Rochester's shelters each year. The
program was expanded to include dogs as a result of our
desire to assist low-income dog owners too. Applications
are available online and at the shelter at 184 Verona
Street. Both pages (i.e., application and
release) must be completed and payment must be
made before the surgeries can be scheduled. Contact
Animal Services at (585) 428-SPAY (7729) for more information.
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P.A.W.
(Pets Are Welcome) resource
A listing of "pet-friendly" apartments within
the Rochester community.
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Community
events
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Anti-Animal
Fighting Task Force member
RAS has joined forces with the Humane Society
at Lollypop Farm, the Rochester Police Department, Monroe
County Sheriffs Office, the District Attorney's Office,
the City of Rochester Law Department, NET, and the Housing
Authority in an effort to eliminate illegal animal fighting
through enforcement, education, and public awareness.
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Dog
Bite Prevention and Responsible Pet Guardian Programs
These programs are provided to a variety of different
community groups, schools, and public servants as requested.
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Volunteer
program
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Wildlife
Rehabilitation Placement
Animal Control Officers are licensed in Nuisance Wildlife
Control by NYS Department of Environmental Conservation.
This license empowers ACOs to legally transport some wild
animals either for relocation or rehabilitation.
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Kennel
Quarterly
Find out more about programs, activities,
and progress in our quarterly newsletter.
Hours
of Operation:
Animal
Shelter
Mon - Fri 11am-4:30pm
Saturday
12pm-3:30pm
Sunday
12pm-3:30pm
Animal
Control Officers (ACO)
Monday - Sunday 7:30am - 11:30pm
11:30pm - 7:30am ACOs are called in for emergencies
All
calls are dispatched via 911.
ACOs
respond to non-emergencies in order of priority (call 311
for non-emergency and nuisance complaints).
Contact
Information:
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Telephone:
585-428-7274
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Call
911 for animal emergencies or 311
for non-emergencies
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Facsimile:
585-428-6130
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Address:
184 Verona St., Rochester, NY 14608
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email:
pk1268@cityofrochester.gov
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